Yes! With the Address Book in your Cargoboard account, you can store frequently used addresses and complete your bookings significantly faster.
Manually entering address data is often the most time-consuming part of booking. That’s exactly where the Address Book comes in: save commonly used addresses once and speed up your booking process by up to 50%.
1. The Address Book Overview
Here’s where you can easily manage:
-
Your own company address
-
Customer addresses you ship to regularly
-
Additional contacts relevant for your shipments
Stay organized and save valuable time on every booking.
2. Adding New Addresses
When you create a new address, a clear and structured input form will appear. Here, you can enter all key details – neatly divided into address info, contact info, and optional settings.
🏷️ Address and Contact Details
Enter all the relevant data for the address and contact person:
-
Company or Full Name (required): Either the business name or the full name for private customers
-
Street, House Number, ZIP Code, City, Country (required): Essential details for successful delivery
-
Contact Person, Email (optional): Helpful for inquiries or notifications
-
Phone Number with Country Code (optional but recommended): Perfect for last-minute coordination at the delivery site
✉️ Enable Neutral Shipping – for Sender or Receiver
If you’re shipping on behalf of another company and want them to appear as the sender, simply activate the Neutral Shipping toggle.
➡️ This ensures a neutral delivery: the recipient will only see the stored sender address – not yours.
It works the other way around too: if the actual delivery address should remain hidden, you can also activate Neutral Shipping for the receiver.
Important: Only the visible address data changes – the transport process itself remains unaffected.
🔁 Loading/Unloading Reference
If a specific reference is regularly needed at this address, you can store it here for future use.
📝 Notes
Add any special instructions for pickup or delivery – for example:
-
Break times
-
Accessibility info
-
Entry or security procedures
Please note: We do our best to take these notes into account during planning, but we can’t guarantee implementation in every case.
👥 Share Address with Linked Accounts
Do multiple colleagues use their own Cargoboard accounts? You can share saved addresses with all linked users for easier collaboration.
3. Using Saved Addresses During Booking
Once your addresses are saved, using them in a booking is quick and easy:
-
Start a booking as usual
-
In the pickup or delivery address field, begin typing the customer name or contact person
-
The matching saved address will appear in the dropdown – select it, and you’re done!