When importing from non-EU countries into the EU, we, as a freight forwarding company, initially cover the costs of taxes and duties. These costs are borne by us first and then passed on to the customer. Since the exact customs duties and taxes can only be determined after the customs process and are based on the respective customs tariff number, it is not possible to precisely calculate these costs in advance.
Protection against payment defaults
As high invoice amounts can accumulate quickly in the logistics sector, it is important for us as a freight forwarding company to protect ourselves against possible payment defaults.
Therefore, companies registered with us undergo a credit check with our partner Creditsafe before enabling payments on account or imports from third countries into the EU.
If you are unable to pay on account or carry out third-country transport, this may be due to outstanding invoices with us or a negative credit report.
Note: A negative credit report does not necessarily relate to poor creditworthiness. Especially with very young or unknown companies, it may be that they are not yet listed with our partner Creditsafe.
You are welcome to contact Creditsafe directly to obtain further information about your credit report.
Creditsafe phone: +49 (0) 30 756 499 000