General Information
General information about Cargoboard
- What is Cargoboard and what shipping methods and transport services do we offer?
- What do I need to know about pallet shipping?
- How can I ship dangerous goods?
- Until when do I have to place the order?
- Can I change my order after booking?
Shipping Methods
How can you ship your goods with Cargoboard?
- What is groupage freight and how does the booking work?
- What is LTL/FTL and how does the booking work?
- How does parcel shipping with Cargoboard work?
- How does the transport of my goods in groupage freight work?
- How are my goods transported as a part and full load?
Collection and Delivery
Key information on collections and deliveries for freight forwarding
- When will my shipment be collected?
- How can I change the shipper’s or consignee’s address afterwards?
- Can I save frequently used addresses in my account?
- Neutral Shipping with Cargoboard – How Discreet Shipping Works
- How does the arrangement of appointments work?
Packaging
Why is transport-safe packaging essential and how do you meet the packaging requirements?
- How do I calculate the dimensions and weight of my shipment?
- How do I package my goods for pallet shipping?
- Packaging Tips for Parcel Shipping with Cargoboard
- Can I send unpackaged goods?
- What is the difference between transport packaging and sales packaging?
Insurance and Damages
Everything about our transport insurance and the handling of damages
- How can I report transport damage to Cargoboard?
- How do I create a damage invoice?
- Do I need shipping insurance or is forwarder's liability sufficient?
- What is the status of my claim?
- Are my goods insured?
